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Residential Housing


Lakeview Health Service's Residential Programs Provide a Variety of Housing Options

  • For Individuals over the age of 18 and recovering from mental illness
  • For individuals in emotional crisis and in need of short-stay residence
  • For community members who desire safe and affordable housing

By taking a trauma-informed, strengths-based approach, our mental health residential housing programs focus on safety, trust, individuality, and personal choice which assist residents in developing the skills necessary to successfully live with greater independence. Residents in our programs receive support around self-advocacy, collaborative decision making and healthy relationships, enabling them to work toward their goals from a person-centered perspective. 

Our housing programs are certified by the New York State Office of Mental Health.


Prospect House

Residential Crisis Support Program

Prospect House is designed to assist those who are in crisis or experiencing emotional distress while avoiding or reducing hospitalization.

Alternative to Hospitalization   The program offers 24 hour supports for the stabilization of psychiatric symptoms with the dual goal of averting hospitalization in a comfortable, home-like environment.

Hospital Step-Down   Prospect House is an ideal place for those who are stepping down from the hospital but still need additional time and support before returning home. Guests take an active role in their recovery and work with staff to establish objectives to work on during their stay and establish linkages to community resources.

Prospect House is located in Canandaigua, NY.

Prospect House welcomes both clinical referrals and self-referrals

24 Hour Referrals:

Phone (585) 919-2561

Fax      (585) 919-2562


Clinical Referral

For individuals connected to a provider:

The Clinical Referral Form should be completed

by a licensed mental health professional

and faxed to Lakeview Health Services.



For individuals not connected to a provider:

Individuals who are not connected to services

can still benefit from support at Prospect House!

Self-Referral is by fax or by phone:

fax the form to Lakeview Health Services

  • or   Call us 24/7  


Community Residence Program 

Community Residences (CR) provide a home-like atmosphere to 8-14 individuals with on-site staffing 24 hours per day, seven days per week. Each resident has a private bedroom. The home offers a common living room, kitchen, bathrooms and den, along with other quiet areas for personal reflection and privacy. Our Community Residences are located in Canandaigua and Ithaca.

  • Daily Living Skills
  • Medication Oversight
  • Linkage to Community Supports
  • Community Outings
  • On-on-One Supports
  • Budgeting

Access the Community Residence Program using the Single Point of Access Application:


Supportive Apartment Program

Supportive Apartment programs offer a variety of shared and single living environments with easy access to public transportation, shopping, schools, work, banking, health care providers, and recreational activities. Staff are available on-site during daytime and evening hours, and are accessible by phone for after-hours emergencies. Our apartments are located in Clifton Springs, Canandaigua, Geneva, Ithaca, Seneca Falls, and Newark.

Access the Supportive Apartment Program using the Single Point of Access Application:


Single Room Occupancy (SRO)

Lakeview’s SRO is a 38 bed program located in Ithaca with on-site support specifically targeted to individuals who have had limited success in other housing environments. Each individual has a private room with a bathroom and kitchenette. The SRO provides meals through its kitchen for those who participate in the meal plan. Program staff provide a range of services that include medication management and daily living skills. This program differs from Lakeview’s other residential options in that it does not fall within the traditional rehabilitation model. For this reason, both staff and residents have the ability to create service plans based on quality of life goals that do not necessarily revolve around transition to more independent living.

Complete the SRO Housing Application below:





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Affordable Housing

Lakeview Health Services offers community-oriented affordable housing options in Seneca, Wayne and Tompkins counties.  Our contemporary apartments are available for one and two person families and are located in newly built, secure buildings with inviting outdoor space and onsite parking.  Accessible apartments are available for Mobility, Hearing, and Vision.   Affordable Housing units are subject to income eligibility and occupancy requirements.

  • Lakeview Heights, Seneca Falls, NY
  • Woodland Commons, Macedon, NY 
  • West End Heights, Ithaca, NY

Apply today!





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Click Below to Download the Ontario County and Seneca County Adult SPOA Referral Packet

SPOA Referral Packet

Mail completed referral packet to

  • Lakeview Health Services, Inc.
  • Attention: SPOA
  • 611 W. Washington St. Geneva, NY 14456
  • Phone: (315) 789-0550
  • Fax: (315) 789-0555