Non-Medicaid Case Management services support both adults and children who would benefit from help coordinating and advocating for their care.
Driven by comprehensive assessments, the case manager will work together with the individual served to establish a person-centered service plan. Meetings will occur at home or in the community at least two times per month with a focus on the identified goals outlined within the service plan.
The services provided include but are not limited to:
- Linkage to and accessing resources in the community
- Support with housing
- Socialization
- Collaboration with providers
- Assistance with DSS and Social Security benefits
- Advocacy
- Other services upon request
Adult Non-Medicaid Case Management services are available for individuals who reside in Ontario and Tompkins Counties. Applicants must be age 18 and older and provide documented mental illness.
Children and Youth Non-Medicaid Case Management services are available for residents in Ontario County. The services are for youth age 5-18 with a documented Severe Emotional Disturbance (SED).
Non-Medicaid Case Management Referrals
The Single Point of Access (SPOA) Coordinator in your county of residence will assist with the referral process.
Ontario County
Adult SPOA Coordinator 315-789-0550
C & Y SPOA Coordinator 315-789-0550
Tompkins County
Adult SPOA Coordinator 607-274-6215
